Luxury Handcrafted Candles • Pan-India Delivery
Atelier Knowledge

Frequently Asked Questions

Everything you need to know regarding our handcrafted sculptural candles, botanical formulations, burning care, and bespoke orders across India.

1. What makes Candles Craft luxury candles special?

Every candle in our 60-form master catalog is an architectural sculpture cast by hand in micro-batches. We blend pure botanical soy wax with therapeutic IFRA-certified olfactory distillations like rare Mysore Sandalwood, Taif Rose, and Kashmiri Saffron for clean, soot-free, and enduring fragrance release.

2. How should I care for and burn sculptural candles?

Sculptural candles burn differently than container candles. Always trim the wick to 5mm (1/4 inch) before each lighting and place the candle upon a heat-safe candle dish or marble coaster to catch melting wax drip. Avoid drafts and never leave burning candles unattended.

3. Are Candles Craft candles safe and non-toxic?

Yes, 100%. Our formulations are paraffin-free, phthalate-free, non-toxic, and vegan. We use pure plant-based soy wax and organic cotton wicks with zero heavy metals or chemical hardeners.

4. Where do you deliver across India?

We ship with insured, temperature-controlled, shock-absorbent packaging to all 28 states and Union Territories across India—including Mumbai, Delhi NCR, Bangalore, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad, Jaipur, Lucknow, Chandigarh, Kochi, and 100+ cities.

5. Do you accept bespoke orders for weddings & corporate gifting?

Absolutely. Our Concierge Atelier creates custom curated candle gift hampers, wedding return favors, and corporate suites encased in royal velvet and gold satin packaging. Visit our Contact Page or click "Priority Access" to inquire.

6. How can I get early access to the collection launch?

Simply click any Priority Access or Join VIP Preview button on the site. You'll be registered for exclusive first-access purchasing privileges and inaugural launch discounts.

Have another question?

Our concierge team is available to help with bespoke requests and product consultations.

Contact Atelier Concierge →